Patients

Offers

• Patient: Am I eligible for an Opencare reward?
• Patient: How do I claim my reward?
• Patient: I can’t find the link to submit my claim
• When will my gift card expire?
• Patient: How long is my gift card valid for?
• Gift card issues

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Finding a Dentist

• Patient: Which dentists do direct billing?
• Patient: How to book an appointment using our platform?
• Patient: How much does an appointment cost?
• Practice: I can't find a dentist!
• Patient: How does this work with insurance?
• Patient: I'm trying to book an appointment but I keep getting this error!

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Referrals

• Referrals Terms & Conditions
• Patient: How do I refer a friend?
• Am I eligible for the Referral Reward? Here's our Referrals Guide..
• I've referred a friend, when will I receive my referral reward?
• Patient: Can I refer my 10-year old kid in order to receive a referral reward?
• Patient: Can I use my own referral link in booking my dental appointment?

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My Appointment

• Patient: I need to cancel or reschedule my appointment
• Patient: Why is my appointment canceled?
• Patient: I have not received a response from the practice regarding my appointment request. What should I do?
• Patient: Is my dentist going to upsell me?

Satisfaction Guarantee

• Patient: The Opencare Smile Guarantee
• Patient: I'm not happy with my appointment! Am I eligible for the Satisfaction Guarantee Program?

My Account

• Patient: I Forgot My Password
• Patient: I want to delete / remove my account
• Patient: I want to update or edit my account details
• Patient: How do I login to my Opencare account?

Other

• Patient: Why am I seeing Opencare ads if you're not available in my area?
• Patient: What are you doing with my information?

Everything Else

• Patient: How do I respond to a dentist?
• Patient: Unsubscribe me! How do I stop receiving texts/emails from Opencare?