If you feel like you shouldn’t be charged for a particular appointment, don’t worry! You can easily contest that appointment as long as it is prior to billing date. Just follow these steps: Click ...
To update your credit card, please follow these steps: Ensure you are logged in as the Account Owner, and click 'Opencare Prime' at the top right corner. Click on the 'Settings' tab. Click the '+...
Sometimes ads will appear to people outside of the areas we currently operate in. This can happen for many reasons, like a mistake with Facebook's targeting systems or someone from a different town...
Unfortunately, you cannot refer yourself in order to qualify for the Referral reward. HINT: You may want to check this article as well: Am I eligible for the Referral Reward? Here's our Referrals G...
Gift cards are issued through our partnership with a company called Tango. If you're having issues with your gift card, the best way to get help is to contact Tango Customer Support at 1-877-558-2...
One of the biggest things you can do to reduce no shows is to confirm a patient’s attendance ahead of the appointment time. This is especially helpful in cases when the appointment is more than a w...
Have an appointment that was requested right before the end of the month? Or having trouble confirming a specific date with a patient? No worries! You can defer any appointment in the ‘requested’ s...
To ensure that you are properly receiving emails/ notifications from Opencare, try checking the following: Your email settings in your Opencare account: Log in to the Opencare App: click here En...
Thank you for your interest in our Referral program. However, in order to be eligible for the Referral Reward, you cannot refer anyone who already had an Opencare appointment request prior to the...
We work with the best dentists and they do have the medical expertise to offer an opinion on what is medically necessary for you. Your dentist is happy to talk through their suggestions with you. ...