Once the Visa gift card is redeemed and activated, you will have 7 months to use it wherever Visa debit is accepted. Eg. The Visa Prepaid Card was activated on November 18, 2020 - You have until M...
There are two ways that you can reconcile or verify a patient's appointment! The first one is through the 'Appointments' (default) screen, typically done the same day as the appointment: Log in ...
We know that validating a patient’s insurance is a huge part of your workflow, now we’ve made it easier by adding it into your account! You can click on “Insurance Details” in the appointment prog...
You are able to access your invoice at any time, be following these steps: Click 'Opencare Prime' at the top right corner of the page, next to 'My Account' and 'Log Out' Click the 'Invoices' tab i...
For legal purposes, we are unable to have minors participate in the Rewards program but you can always use our website to book an appointment with our vetted dentists for your family members. HINT:...
Once your claim is fulfilled, the redemption link will be valid for 4 months, which means that you need to click on the link and redeem your gift card within that time frame or it will expire. Eg. ...
We're sorry to hear about this. However, the decision of what type of insurance our practices take, depends on them. We choose our dentists based on their online ratings, location, and verified ...
Cancellations happen - we get it! That’s why we’ve made it easy to cancel appointments in Opencare. To cancel an appointment, please follow these steps: Select the appointment you’d like to cance...
If you feel like you shouldn’t be charged for a particular appointment, don’t worry! You can easily contest that appointment as long as it is prior to billing date. Just follow these steps: Click ...
To update your credit card, please follow these steps: Ensure you are logged in as the Account Owner, and click 'Opencare Prime' at the top right corner. Click on the 'Settings' tab. Click the '+...